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Cookie Policy

Effective Date: July 23, 2026

Company Name: 12Twelve Utility ("we," "us," or "our")

Website: www.12twelveutility.com

1. What Are Cookies?

Cookies are small text files that are stored on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work efficiently, provide a smoother browsing experience, and offer reporting information to website owners.

Similar tracking technologies—such as web beacons, pixel tags, and local storage—operate in a comparable way and are collectively referred to in this policy as "cookies."

2. How We Use Cookies

At 12Twelve Utility, we use cookies and similar technologies to enhance your experience when comparing energy plans, requesting quotes, or navigating our site. Specifically, cookies allow us to:

  • Recognize your device when you return to our website.

  • Ensure essential features—like quote forms and utility bill upload functions—operate securely and correctly.

  • Understand how visitors interact with our pages, helping us optimize site navigation and energy tool performance.

  • Deliver relevant marketing communications and monitor the effectiveness of our campaigns.

3. Types of Cookies We Use

We categorize the cookies used on our website into four main types:

Cookie CategoryPurposeExample / Details

Strictly NecessaryEssential for you to navigate the site and use basic features (e.g., page navigation, secure quote submission).Cannot be switched off in our systems without breaking basic functionality.

Performance & AnalyticsCollect aggregated, anonymous data about how visitors use our site (e.g., most visited pages, error messages).Helps us improve site functionality (e.g., Google Analytics).

FunctionalRemember choices you make (such as your location, zip code, or language preferences) to provide personalized features.Ensures you don't have to re-enter your state/zip code repeatedly when searching rates.

Targeting & AdvertisingTrack your browsing habits to deliver interest-based ads or limit how many times you see an advertisement.Set by third-party advertising partners (e.g., Google Ads, Meta Pixel).

4. Third-Party Cookies

In addition to our own cookies, we may allow trusted third parties—such as analytics providers (e.g., Google Analytics) and marketing networks—to set cookies on your device when you visit 12Twelve Utility. These third parties use cookies to gather data about your online activities over time and across different websites. We do not control these third-party tracking technologies, and their use is governed by their respective privacy policies.

5. How to Control and Manage Cookies

You have the right to accept, customize, or reject cookies:

  • Cookie Preference Banner: When you first visit our website, you can set your preferences regarding non-essential cookies via our cookie consent banner.

  • Browser Settings: Most web browsers allow you to manage or block cookies through their settings. You can set your browser to notify you when a cookie is placed or block cookies altogether.

    • Note: If you block or disable strictly necessary cookies, some sections of our website (including online quote submission forms) may not function properly.

  • Opt-Out of Analytics: To opt out of being tracked by Google Analytics across all websites, you can install the Google Analytics Opt-out Browser Add-on.

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal, operational, or regulatory reasons. The "Effective Date" at the top of this policy indicates when it was last updated.

7. Contact Us

If you have questions or concerns about our use of cookies or tracking technologies, please contact us at:

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